Support & Contact

We're here to help! Get in touch with our support team for assistance with your account, bookings, payments, or any questions you may have.

Address

Riyadh, Saudi Arabia

Support Hours

Monday - Friday9:00 AM - 6:00 PM (Saudi Time)
Saturday10:00 AM - 4:00 PM (Saudi Time)
Average Response TimeWithin 24 hours

Send us a Message

Frequently Asked Questions

How do I create an account?

You can create an account by downloading our mobile app and following the registration process. You'll need to provide your email, phone number, and verify your account through OTP.

How do I book a service?

Browse available artists on the app, select a service, choose your preferred date and time, and complete the booking. You'll receive a confirmation once the artist accepts your booking request.

What payment methods are accepted?

We accept various payment methods including credit/debit cards, Apple Pay, Mada, and cash payments. All online payments are processed securely through Tap Payment Gateway.

How do I become an artist on GlamConnect?

Artists are selected through our exclusive invitation program. If you're interested, please contact us with your portfolio and professional credentials for consideration.

I'm experiencing technical issues with the app. What should I do?

Please try updating the app to the latest version, restart your device, and clear the app cache. If the issue persists, contact our technical support team with details about the problem.

Additional Resources

For more information about our policies and terms, please visit:

GlamConnect - Professional Beauty & Makeup Services